Return Policy

30 Day Return Guarantee- Shipping is Free!

If you are not completely satisfied with your purchase for any reason, Teejoy.com accepts all returns received within 30 days from date of receipt.   All return items must be unused, unworn, and have their original tags attached.

 

Option 1: Using prepaid return label

·       Complete the return request form, and submit to onlinesales@teejoy.com or fax to (213) 228-0110.  Click here for RETURN REQUEST FORM.

·       A customer support representative will be in contact with you within 48 hours to process your return authorization and return label.

·       Apply the postage paid label to your package.  Be sure to include your return authorization form.

·       Send your package via U.S. mail or UPS as instructed in your return label. 

 

Option 2: Pay the return postage yourself

·       Please mail the return to the following address:

o   Teejoy.com/ Returns Department

1911 E. Olympic Bl.
Los Angeles, CA  90021

We’ll send you an email when your return arrives. 
Please allow 2-3 weeks to receive and process your return. 
We will credit your original form of payment unless otherwise specified.